This Cancellation/Refund Policy ("Policy") outlines the terms and conditions for cancellations and refunds related to the services provided by Dinetic Technologies Private Limited ("Dinetic Technologies," "we," "us," or "our"). By engaging our services, you agree to comply with this Policy. Please read this Policy carefully before making any payment for our services.
a. You may request to cancel your service(s) provided by Dinetic Technologies at any time. Cancellation requests must be submitted in writing via email or through our designated communication channels.
b. Depending on the nature and stage of the service(s) being provided, cancellation charges may apply. The specific cancellation charges will be outlined in the service agreement or contract signed between you and Dinetic Technologies.
a. Refunds are processed in accordance with the terms and conditions specified in the service agreement or contract signed between you and Dinetic Technologies.
b. If a refund is applicable, it will be processed within a reasonable timeframe after the cancellation request has been approved. The refund amount will be determined based on the terms and conditions specified in the service agreement or contract.
c. Any third-party transaction fees incurred during the payment and refund process will be deducted from the refund amount, and you will be responsible for any associated fees or charges.
a. Certain fees or charges may be non-refundable as specified in the service agreement or contract. These fees may include, but are not limited to, setup fees, administrative fees, or non-recoverable expenses incurred by Dinetic Technologies on your behalf.
b. Any non-refundable fees will be clearly stated in the service agreement or contract, and you will be notified of these fees before making any payment.
a. In the event of a dispute regarding cancellations or refunds, both parties will work together in good faith to reach a fair resolution.
b. If a dispute cannot be resolved through negotiation, it may be escalated to arbitration or any other mutually agreed-upon dispute resolution mechanism as outlined in the service agreement or contract.
Changes to the Policy:
Dinetic Technologies reserves the right to update or modify this Cancellation/Refund Policy at any time. Any changes will be effective upon posting the revised Policy on our website. We encourage you to review this Policy periodically.